Frequently asked questions.
Everything people ask us before joining, requesting gear, or managing their account.
How much does membership cost?
Membership carries a small fee that covers our running costs — servers, troubleshooting, and handling service requests. It's not a profit margin, just enough to keep things running. Membership includes unlimited requests for gear.
Who pays for shipping?
The person requesting the gear covers the actual shipping cost. The donor isn't charged anything to give an item away.
Is there a limit to how many items I can request?
No — membership includes unlimited requests.
What if I just want to give gear away and get nothing back?
That's exactly how donating works here. Donors don't receive any payment — when someone requests your item, they cover the shipping cost to get it to them. The community appreciates generous members.
How do I know the gear is in good condition?
Members describe and photograph their items honestly, and you can ask questions directly before agreeing to a request.
Is SportGearTrader available in my city?
We're growing community by community. If exchanges aren't active in your area yet, joining is the first step toward starting one.
How do I manage my account?
You can manage your account and membership details anytime through the account management page, linked in the navigation on every page.
How is my privacy protected?
We collect the minimum information needed to run the platform, run no ad-tracking or analytics scripts, and never sell your data. Read our full privacy statement for details.
Ready to play?
Join people who are already donating gear, reducing waste, and staying active together.